Limited Time Offer: 15% Off + Free Shipping - Promo Code FREESHIP15

Customer Service

Shipping
Free shipping for orders over $30 only applies to orders shipped within the continental USA. Additional shipping charges will apply for all other orders.  Some items will require addition shipping charges due to size or weight and those charges will be indicated in their product description. All domestic shipments are sent via UPS or USPS. Once you have placed an order, you will receive a confirmation email and then you will receive a shipping notification once your order has shipped. This email will include applicable tracking information for the carrier. Packages are generally delivered around 5-7 business days after the order is placed. If you have any further questions about the delivery status of an order, please e-mail customer service at: customersupport@fanswithpride.com.
Privacy & Security
Your privacy is protected and governed by our privacy and security policy.  Your personal information will never be released to any third party without your consent.  Personal information is transmitted using an Extended Validation 2048-Bit SSL certificate ensuring your privacy and security in all transactions with our company.
Returns & Replacements
We are committed to your happiness and satisfaction and want to provide our customers the best shopping experience possible. For damaged, defective, missing, and incorrectly shipped items, please contact our customer service department at customersupport@fanswithpride.com or 877.509.4107 within 30 business days of receiving your package. We will be able to offer you a full refund (including shipping costs) or can send out a replacement item. All refunds will be credited back to the original form of payment within 4 weeks of receiving the returned product. Please hold on to the original packaging and boxes as we may ask you to return the product. If we do ask you to return the product, a return label will be provided free of charge. For all other returns or exchanges, please contact our customer service department. Items must be returned within 30 days from date delivered in unused, like-new condition. After 30 days from the date delivered, no returns or exchanges will be accepted. Items must contain all original packaging and accessories or a 10% restocking fee may be charged. All refunds will be credited back to the original form of payment within 4 weeks of receiving the returned product. Shipping charges are non-refundable.
Payment Methods
We accept any major credit cards, including Visa, Mastercard, and Discover. We also accept PayPal.
Discounts
Our pricing sometimes changes and we regularly send out promotions for huge discounts. If you would like to take advantage of our special deals, please sign up to join our mailing list!
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